Shipping Policy
Below you will find detailed information about our order processing times, delivery timeframes, and our international shipping practices.
1. Processing Time
All orders are processed within 2–3 business days after payment is confirmed.
During high-volume periods or holidays, processing times may be extended slightly, but most orders will still ship within the standard timeframe.
2. Delivery Timeframes
We offer international shipping to a wide range of countries. Once dispatched, delivery estimates are:
Standard Shipping: 7–15 business days
Expedited Shipping (where available): 5–8 business days
Delivery time may vary depending on:
Destination country
Customs clearance
Local courier delays
Peak season demand
3. Order Tracking
All shipped orders include a tracking number.
Customers will receive tracking details via email as soon as the order is dispatched.
You can track your order through the carrier’s website or via our tracking page if available.
4. Shipping Fees
Shipping fees are calculated at checkout based on:
Shipping destination
Total order weight
Shipping method selected
Any customs duties, import taxes, or additional carrier fees are the responsibility of the customer.
5. Incorrect or Incomplete Address
Customers are responsible for providing an accurate and complete shipping address.
If an order cannot be delivered due to incorrect address details, refunds will only be issued if the package is returned to us in good condition.
6. Delays or Lost Packages
Delivery delays may occur due to customs inspections, extreme weather, holidays, or courier disruptions.
If a package appears lost or is significantly delayed, please contact us.
We will work with the shipping carrier to resolve the issue.
7. Returned Packages
If a package is returned to us due to unsuccessful delivery attempts, unpaid duties, or incorrect address information, we will notify you to arrange reshipment (additional shipping fees may apply).
8. Contact Us
If you have any questions about this Shipping Policy or need assistance with your order, please contact us:
Processing Time
Orders are processed within 2-3 business days before shipping. Thank you for your patience.
Delivery Estimates
Standard delivery takes 7–15 business days, while expedited delivery takes 5–8 business days, depending on the destination and shipping method.
TRENDVYOIEESES
Explore our cozy home décor collections today.
Email: annguyen65.store@gmail.com
Address: 30 Alley 360/4 La Thanh Street, O Cho Dua Ward, Dong Da District, Hanoi, Vietnam
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